4 Core AI Services for Small Businesses
Choose the AI automation services you need. Start with one, add others as you grow. Each service works independently or combines with others for maximum impact. Marketing services available as custom add-ons.
AI Chat + Booking + Follow-ups
Convert more website visitors into customers with 24/7 AI chat (text-based), automated booking system, and intelligent email follow-up sequences. All AI usage unlimited.
Key Benefits:
- Never miss another website inquiry - 24/7 availability
- Handle unlimited conversations simultaneously
- Reduce no-shows by 60% with automated reminders
- Professional chat experience that builds trust
What We Set Up & Manage For You:
- AI Chat Widget for your website.
- Reviews Display Widget for social proof on your website.
- Calendar Booking System with mobile management
- Automated email reminders and follow-up with review request.
- Mobile app: manage chats, bookings, and customer data on the go
- All AI usage included - no caps, no overages, no surprises
Perfect For:
All businesses with a website wanting to convert visitors into customers 24/7. Perfect for service-based businesses, professional services, restaurants, and local businesses.
Business Impact:
- Capture opportunity from 900+ website visitors (90% currently leave without contact)
- Industry conversion rates with AI: 2-5% vs. current 0-1%
- Potential monthly opportunity: $9,000 - $22,500 (varies by industry and avg customer value)
- Save 10+ hours per week on manual inquiry handling and booking tasks
AI phone answering + appointment booking
Never miss a phone call again. AI answers your business phone 24/7, handles inquiries, books appointments, and qualifies leads professionally. Unlimited call handling included.
Key Benefits:
- 24/7 phone coverage - never miss another call
- Professional call handling every single time
- Automatic appointment booking via phone
- Lead qualification and intelligent routing to your team
What We Set Up & Manage For You:
- Unlimited AI phone answering 24/7 with US phone number included
- Intelligent call routing to appropriate staff/departments
- Voicemail transcription with email notifications and mobile app alerts
- Appointment booking and scheduling via voice calls
- Custom business hours for AI answereing.
- Mobile app with call notifications, voicemail playback, and unified inbox
- Performance and analytics dashboard.
Perfect For:
Service businesses, professional services, healthcare providers, contractors (HVAC, plumbing, electrical), any business receiving frequent phone inquiries or emergency calls.
Business Impact:
- Recover 30-50% of currently missed calls (200-250 from typical 500 monthly)
- Conversion rate for answered calls: 10-20% depending on industry
- Potential monthly opportunity: $10,000 - $25,000 (varies by business type)
- Professional 24/7 coverage eliminates after-hours revenue loss
Facebook Messenger + Instagram DM automation
Automate responses across social platforms with unlimited AI conversations. Handle Facebook Messenger and Instagram DMs while maintaining your brand voice. Respond instantly, 24/7.
Key Benefits:
- Respond instantly to every social media message
- Handle unlimited conversations across platforms
- Maintain consistent brand voice automatically
- 24/7 engagement without manual monitoring
What We Set Up & Manage For You:
- Unlimited AI responses for Facebook Messenger
- Unlimited AI responses for Instagram DMs
- Brand voice training and FAQs
- 24/7 automated social engagement
- Intelligent escalation to human team when needed
- Mobile app: respond to all social messages from one unified inbox
- All AI usage included - no per-message charges
Perfect For:
Restaurants, tourism businesses, retail stores, e-commerce, any business with active social media presence needing instant customer engagement.
Business Impact:
- Improve response rates on 40-60% of social messages getting delayed/no response
- Conversion rate with instant AI responses: 3-7% vs. current 1-2%
- Potential monthly opportunity: $1,500 - $4,200 (varies by social media activity)
- Engagement rates increase 30-50% with consistent instant responses
AI Google review responses + optimization
Maintain 5-star ratings with professional AI responses to every Google review. Includes Google Business Profile optimization for better local visibility. Unlimited review responses.
Key Benefits:
- Maintain and improve your 5-star rating
- Respond professionally to 100% of reviews
- Increase local visibility by 60%+ through optimization
- Build trust through consistent engagement
What We Set Up & Manage For You:
- Unlimited AI responses to Google reviews (professional and personalized)
- Google Business Profile optimization
- Review monitoring and notifications
- Sentiment analysis and trend reporting
- Professional, personalized AI responses for positive and negative reviews
- Mobile app: review alerts and response management from anywhere
- All AI usage included - respond to every single review
Perfect For:
Tourism and hospitality, restaurants, professional services, healthcare, home services, any local business where online reputation drives customer decisions.
Business Impact:
- Professional response to every Google review within minutes
- Improved local SEO rankings (businesses with active review engagement rank 15-25% higher)
- Build trust with 88% of customers who read reviews before choosing
- Prevent reputation damage: each ignored negative review costs 22 potential customers
Need a Custom Solution?
Our service packages include everything most businesses need. But we understand every business is unique.
Pick Components
Already have a booking system? Just add the AI chat widget. Only need phone answering? Get Voice AI standalone.
Industry-Specific
Need specialized features for your industry? We'll customize the solution to match your specific workflow and requirements.
Scale Your Way
Start with just what you need today and add services as your business grows. No pressure to buy everything upfront.
No obligation • 15-minute call • Custom pricing available
When our 4 AI services work together, they capture opportunities across every customer touchpoint - website, phone, social media, and reputation.
$9K - $22.5K/mo
Website AI opportunity
$10K - $25K/mo
Voice AI opportunity
$1.5K - $4.2K/mo
Social Media AI opportunity
Incalculable
Reputation AI protection
Combined Annual Opportunity
$240,000 - $620,000
Based on conservative industry-standard conversion improvements across website, phone, and social media channels
Actual results vary by industry, average customer value, implementation quality, and business-specific factors. These represent realistic ranges based on typical SMB performance. Most businesses start with 2-3 services and expand as they see results.
View Service Bundles & PricingPopular Service Bundles
Pre-designed service combinations for different business stages. Choose the bundle that matches your needs.
Website AI + Voice AI (most popular)
Complete customer communication automation combining unlimited AI chat and phone answering. Perfect for businesses wanting comprehensive coverage.
Includes:
- Everything from Website AI (unlimited chat)
- Everything from Voice AI (unlimited calls)
- Complete automation across phone and web
- All AI usage unlimited - no caps or overages
Website AI + Reputation AI
Build a strong digital presence with AI chat and professional review management. Great starting point for businesses new to automation.
Includes:
- Everything from Website AI
- Everything from Reputation AI
- Complete digital presence foundation
- All AI usage unlimited
Website AI + Social Media Messaging AI
Automate customer engagement across your website and social media platforms. Perfect for businesses with active social presence.
Includes:
- Everything from Website AI
- Everything from Social Media Messaging AI
- Multi-channel customer engagement
- All AI usage unlimited
All 4 services included
Complete business communication automation across every customer touchpoint. Maximum efficiency and impact.
Includes:
- Website AI + Voice AI + Social Media AI + Reputation AI
- Complete automation across all channels
- Maximum efficiency and ROI
- All AI usage unlimited across every service
What Our Clients Say
Small businesses nationwide are already transforming with our AI solutions
"Working with John at SME Advantage was a turning point for our business. He guided us through using AI tools to rebuild our website and, more importantly, showed us how to implement AI across our team operations. The practical advice and hands-on approach made what seemed complex actually manageable. Our team is now successfully using AI tools daily, and it's dramatically improved our efficiency. If you're looking to leverage AI in your business, John's expertise is invaluable."
Senior Partner - Seas of Green Landscape Design & Drafting
"SME Advantage has been a game-changer for MMC, it's the engine behind our CRM, and it's helped us streamline our client communication, cases, follow-ups, and ultimately grow our business. The support from Evan has been phenomenal, every time we needed help, he was quick to respond and always willing to go the extra mile. His support gave us the confidence to fully integrate the platform into our operations."
Samuel Kunene
Midlands Mediation Counsellors (MMC)
"What I appreciate most about SME Advantage is how it brings CRM, marketing automation, sales tools and AI helpers together under one roof without feeling bloated. The interface is clean and intuitive - and the unified conversation view keeps every message with a contact in a single, tidy thread. On the rare occasion I got stuck, the SME Advantage support team were there with quick, clear and professional answers!"
Ian Watson
CTO - Inkey Technologies
"SME Advantage has revolutionized how I manage client distribution, providing clear insights into team performance and client outcomes. Their support has been consistently excellent, making the entire experience seamless."
Mogamat Ishmaeel Jumat
Vantage Debt Management
"John was incredibly helpful and committed to delivering a result I'm really happy with. This service is a true gem for anyone wanting to build their online presence with ease."
Paola Taylor
SpiritGuides.com
"Big thanks to the team at SME Advantage! They built my website exactly how I wanted – clean, professional, and with all the features I needed. The support was super friendly, fast, and always on point. No complications, just straight-up good service. I highly recommend them to anyone who wants a serious online presence without any hassle!"
Vicky Mannick
GlamourTattoo
"Using SME Advantage has been one of the best decisions for my business. Now clients can easily find my social media, check out my work, and leave a Google review. My Links page looks clean, professional, and gives a great first impression. Big thanks to Laurenzo. I 100% recommend this!"
Cynthia Desvaux
Nail It By C
Ready to Transform Your Business?
Take our free 2-minute assessment or schedule a discovery call to discuss which AI services will have the biggest impact on your business.